Accessibility statement for

This accessibility statement applies to

This website is run by Diversity and Ability (D&A). D&A is committed to ensuring digital accessibility for all. As an organisation led by and for disabled people, accessibility and inclusion are at the heart of everything we do. We believe digital accessibility is fundamental in terms of equity and fair participation in our digital by default world. We continually strive to ensure our website, resources, communications, and services meet high accessibility standards, in line with industry best practice.

Therefore, we want as many people as possible to be able to use this website. We take the following measures to ensure website accessibility:

  • Inclusion and accessibility are central parts of D&A’s mission statement, with an emphasis on leveraging enabling technologies for participation.
  • Disabled people are involved in the design and implementation of our website and all service offerings. Extensive end-user testing is undertaken to ensure accessibility.
  • D&A’s internal team frequently review processes and offer training and guidance to the wider team on accessibility-related topics.
  • D&A’s IT team (developers and webmasters) commit to staying abreast of ever-evolving best practice in digital accessibility. The team strive to implement updates as and when accessibility guidance shifts.
  • D&A commit to ensuring accessibility and inclusion across all aspects of the website including:
    • Technical integrations with assistive technology
    • An intuitive and easy-to-use user interface
    • Visuals that conform to accessibility standards, for example through colour contrast, alt text and subtitled video content.

How accessible this website is

This website is partially conformant with WCAG 2.1 Level AA.

WCAG are the Web Content Accessibility Guidelines, which are a framework establishing the requirements for websites to be accessible for disabled people. There are three levels of conformance with WCAG: Level A, Level AA, and Level AAA.

This website is partially conformant with Level AA, which means that most of the website meets the requirements for Level AA accessibility:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

Some parts of the website do not fully meet the requirements for Level AA accessibility. These areas are outlined below, alongside a statement on how we plan to address them:

  • In some areas, there is not enough contrast between the colours of different aspects of the website (for example, foreground and background text).
    • When publishing new content, we are ensuring it has a high colour contrast.
    • Our website was designed by an external web designer and developer. We are in the process of updating the base themes and templates to include a high colour contrast.
  • Our colour picker is difficult to navigate using just a keyboard or via a screen reader.
    • We are in the process of correcting the colour picker.
  • Although most of this website can be zoomed in up to 300%, and content reflows into a single column, there are some areas in which text does not reflow, meaning that the page may not be accessible to readers.
  • In some areas, different parts of text aren’t correctly labelled to show if they are headings or body text. This may make it less accessible for users with screen readers to know what section of text they are hearing.
  • Some areas of the site are missing captions or titles, meaning that the nature and content of these areas are inaccessible to some users.
  • Some images may be lacking sufficient alt-text, which may mean that the content of such images is inaccessible to those using screen readers.
  • Some older PDF documents aren’t fully accessible to screen reader software

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We will consider your request and respond to you within 5 working days.


We welcome your feedback on the accessibility of D&A’s website. Please let us know if you encounter any accessibility barriers, by contacting us:

We try to respond to feedback within 5 business days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us:

What we’re doing to improve accessibility

We’re working on creating a roadmap for how and when we plan to improve accessibility on our website. We’ll be updating this and publishing it as soon as we can.

Preparation of this accessibility statement

This statement was prepared on 16/08/2022. It was last reviewed on 16/08/2022.

This website was last tested on 21/11/2021. The test was carried out by Diversity and Ability by our in-house IT and accessibility teams.

Our sample of pages to test was determined based on a combination of page popularity and diversity.