We are a non-medical help provider, which means we offer a range of support to students in receipt of the DSA. Have a look below to find out about the three main types of support we provide.

If you have any questions about your DSA support, our friendly operations teams will be happy to help. You can call us on 0800 978 8303 or email us at

The D&A Operations Team


Assistive Technology Training

Strategy-based training that will ensure you’re able to use your Assistive Technology and equipment in a way that will transform the way you learn.

Alongside training you in how to make the most of your Assistive Technology, we will also help you develop important strategies such as organisation, note-taking, motivation and essay composition; all completely tailored to you, your learning needs, and the demands of your course.

We believe that while extremely useful, the software can be difficult to understand. Having specialist training tailored around your needs makes a huge difference in using it effectively.

Study Skills Support

Tailored one-to-one support that will help you understand your learning style, to embrace your strengths and work on strategies to overcome challenges. You may already be using a range of strategies, if so, we can help you refine these and introduce new ones. You will work with your tutor on developing or improving study skills such as:

  • Organisation & timekeeping
  • Essay composition & planning
  • Reading & proofreading
  • Note Taking
  • Research & referencing
  • Revision
  • Mental Health & procrastination

Where appropriate, we integrate assistive technology strategies, so that the support is holistic and you are making the most out of your Disabled Students’ Allowance. That way, support is consistent and reinforces techniques you’re already using.

All of our tutors are highly trained and qualified to work with students with a range of learning differences.


Our caring and experienced team will work with you to devise appropriate strategies to cope with the demands of university life, facilitating independence and wellbeing.

Some of the key areas of support are focused around:

  • Assistance with any pastoral matters which are causing anxiety or stress
  • Support with motivation and morale
  • Building confidence and self-esteem
  • Emotional support with a focus on enabling the development of emotional awareness and wellbeing strategies

All of our mentors are highly trained mental health professionals and hold a relevant professional qualification in the field of mental health and membership of an appropriate professional body.

Contact us to arrange your support today

Freephone: 0800 978 8303


Jamie Crabb

“At first I felt overwhelmed getting a diagnosis,” Jamie says. He was provided with specialist 1:1 dyslexia support including Assistive Technology training from D&A and found the help invaluable and went on to get a distinction in his course, which he credits the support of his university and D&A for.

Since then, Jamie has worked in the education and therapy sector and now works as a mental health mentor and specialist dyslexia tutor at D&A, alongside working as a counsellor.

So what makes D&A different?

“D&A is a community which is unique. What’s lovely about that is that many of us started off as students getting help through D&A and we later became trainers. There is a whole community of support here,” Jamie says.

So what is it like to have student support through D&A?

“What is most important is receiving empathy, understanding and experiencing a connection with someone who works alongside you. What D&A offers are people with lived experiences, genuineness and a person-centred and holistic approach which enables people to thrive.

“You’ll develop skills that continue long after your study, which you can carry around throughout your life. You can let go of ways that haven’t been working for you and replace them with new strategies that work well for you,” Jamie adds.

I was pleasantly surprised to discover that I didn’t have to explain my difficulties in order for the mentors to understand my viewpoint as they came with a wealth of personal experience to overcoming dyslexia. What makes them experts in their field is the fact that they also have dyslexia and are living proof of how to successfully overcome the barriers we face.

Ebony, Undergraduate, Goldsmith University of London