Junior Disability Services Co-ordinator

15th July 2020 by Maya Woodley

This is a position offering flexible home-working, although some days each week would be based in the central Brighton office once safe to do so.

Diversity and Inclusion are at the very heart of everything we do. We hope to hear from applicants from all walks of life, we would particularly welcome applications from Black people and People of Colour as well as Disabled people.

Diversity and Ability (D&A) is a disabled-led social enterprise, working to empower ‘disabled’ and neurodiverse learners to reach their potential in education and the workplace. We also bring our knowledge and expertise to support marginalised homeless communities and support organisations to create inclusive cultures.

We don’t see disability as a deficit difficulty, but rather a difference that, when supported well, brings much-needed diversity to our society. We know that difference is a value worth celebrating. For us difference brings perspective, ideas and a richness of human experience that empowers us to achieve the remarkable.

Your Role and Responsibilities as Junior Disability Services Co-ordinator

D&A are looking for an enthusiastic and organised person to join our friendly and fantastic operations team. The job involves working primarily to co-ordinate support sessions for disabled/dyslexic learners as part of their DSA (Disabled Students Allowance) or Access to Work provision. As the first point of contact, you will be contacting our clients to arrange their training; this will involve liaising with our training team, the learner, their university and the funding bodies. D&A has a team of about 100 support staff and you will be managing their training calendars. We want to hear from organised, emotionally intelligent excellent communicators ready to join our wonderful team.


  • Exceptional emotional intelligence and sensitivity as you will be working with a range of clients and trainers with different communication styles and needs
  • Excellent verbal and written communication skills
  • Confident and professional telephone manner
  • A proactive and supportive approach to teamwork
  • High level of organisational skill
  • Good attention to detail working with databases
  • Ability to pick up IT skills and processes quickly


We are a disability confident employer and as such we encourage openness around mental health, hidden and visible disabilities, both at the application stage and going forward. We have built a supportive team that is committed to your wellbeing, progression and development.

  • Modern office in central Brighton, with break out spaces, kitchen and cafe (less than a 5-minute walk to the train station)
  • Possibility to work from home for some days in the week
  • A diverse supportive team of knowledgeable, passionate and sociable colleagues
  • Comprehensive training on disability and equality, specific learning differences and neurodiversity, study skills/ workplace strategies, assistive technology, metacognitive training and goal setting
  • Regular continual professional development (CPD) opportunities
  • Starting salary of £18 000 per year

To Apply:

Please submit a copy of your CV and cover letter outlining why you think you’d make a good addition to the team addressed to Maya at the following email address: jointheteam@diversityandability.com

Application deadline: 31st July 2020

Interviews: Week commencing 3rd August 2020

Role start date: Flexible, ideally within August 2020

Please get in touch if you have any questions about the role or if you need this job description in an alternative format. We aim to make the recruitment process one in which your diversity is welcomed and your difference is valued. We are more than happy to be flexible throughout the recruitment and interview process so please let me know of any adjustments we can make to better suit your needs at any stage. As a disability confident employer, we guarantee interviews to disabled applicants who meet the minimum job criteria.

We look forward to hearing from you!