Specialist Mentors

21st November 2019 by Catia Neves

Diversity and Ability Ltd. (D&A) are looking for experienced Mentors to join our friendly team to support students with mental health conditions. The role involves supporting students in Higher Education on a 1-to-1 basis, working with them to mitigate the impact of their condition on their studies. This is a paid freelance position with a competitive hourly rate.

D&A is an end-user led social enterprise designed to enable disabled individuals to access, and flourish in higher education and the workplace. D&A promotes a social model of disability where neurodiversity and disability are perceived as arising from a natural human diversity, as opposed to ‘deficit’ models of understanding disability. We envisage a change that would see ‘Specific learning difficulty’ (SpLD) or Mental Health Difficulty to change and become ‘Specific Learning/ Mental Health Difference’. The celebration and acceptance of difference, and the important contributions this neurodiversity continually makes in society, remains core to our vision and goal.

See here for more information about Diversity and Ability.

Key Responsibilities

  • Assistance with any pastoral matters which are causing the student anxiety or stress
  • Support for motivation and morale
  • Emotional support with the focus on enabling the development of emotional awareness and wellbeing strategies
  • Help with organisation and planning, solving problems, developing and tailoring life and study skills and strategies to individual needs
  • Help student adjust to university life, including access to reasonable adjustments and examination arrangements
  • Advocacy for student
  • Liaising with tutors and various departments in the institution
  • Liaising with other services including medical, psychological and social services teams
  • Highlighting any early signs of difficulties or irregular behaviour and suggestion of strategies to manage this and also how the student could self-monitor for the future
  • Create positive plans and objectives using tailored strategies

Person Specification

Applicants should be skilled and experienced at working with individuals with mental health conditions in a  Higher Education setting. They should be committed to building enabling partnerships which empower the student to become progressively more independent. Emotional intelligence and sensitivity is key, whilst still being able to maintain professional boundaries, to support the student effectively.

  • A relevant professional qualification in the field of mental health 
  • Membership of an appropriate professional body, eg.

1. Association of Child Psychotherapists

2. BABCP accreditation

3. BACP individual or MBACP

4. British Psychoanalytic Council – under a member institution

5. British Psychological Society Chartered Member (CPsychol)/IAPT register/ Graduate Member (MBPsS) AND also PG qualification in Psychology or Mental Health

6. COSCA accredited member


8. General Medical Council (GMC) –


9. Health and Care Professions Council (HCPC) (Arts Therapist/ Occupational Therapist/ Practitioner Psychologist/ Social worker in England)

10. IACP accredited member

11. Nursing and Midwifery Council (NMC) –Mental Health Nurse/ community Mental Health nurse / Psychiatric Nurse

12. Social worker body for Scotland SSSC/Wales CCWales/ NI (NISCC)

13. UKCP full clinical individual member

14. UMHAN member

  • An understanding of confidentiality and data protection issues (Equality Act and Data Protection Act).
  • In depth knowledge of mental health issues and their impact on the individual
  • An understanding of the impact of medication on the student’s ability to study.
  • An understanding of issues that affect the participation and progression of students with mental health issues in Higher Education.
  • Ability to assess and to determine appropriate action and suitable referral routes.
  • A regular pattern of relevant training/professional development.
  • Knowledge of the Disabled Student’s Allowance

Knowledge & understanding of UK disability legislation.


  • Experience of mentoring or supporting individuals with mental health difficulties.
  • Experience of working independently.
  • Experience of maintaining professional boundaries.
  • Experience of working with people with a wide range of disabilities.
  • Experience of working in further or higher education.
Skills and
  • Excellent written and spoken English.
  • Excellent communication skills, both verbal and written.
  • Excellent interpersonal skills including:  An ability to actively listen and instruct. An ability to exercise tact and diplomacy and to maintain confidentiality.
  • Excellent organisational skills, including the ability to manage own workload and prioritise effectively.
  • The ability to compile and maintain accurate and detailed records in a timely manner.
  • The ability to maintain a calm attitude under pressure.
  • The ability to work independently.
To be proficient in using: 

  • Google Services- Gmail, Google Drive, Google Calendar 
Attributes and
Empathetic and non-judgemental approach.

Self-motivated and practical in problem solving.

A willingness to learn and develop new skills and a commitment to maintain best practice.



D&A is committed to equal opportunities, inclusion and diversity. We are a disability confident employer and encourage openness around mental health, hidden and visible disabilities. We have built a supportive team that is committed to your wellbeing, progression and development. We can offer:

  • Comprehensive training on disability and equality, specific learning differences and neurodiversity, study skills/ workplace strategies, assistive technology, metacognitive training and goal setting
  • Regular continual professional development (CPD) opportunities including peer-supervision
  • A supportive team of talented, knowledgeable and passionate colleagues
  • Opportunities to get involved in various social justice projects (eg. supporting homeless individuals)
  • Flexible work
  • Assistive Technology Software licences provided


If this opportunity to join a friendly and vibrant team interests you, please do get in touch! You can call us on 0800 978 8303 or email  jointheteam@diversityandability.com for more information or if you need this job description or application form in an alternative format.

We particularly welcome applications from disabled people, and guarantee interviews to disabled applicants who meet the minimum job criteria.

To apply please follow this link and fill out the form, submitting the requested information. We look forward to hearing from you!